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Payments and Shipping

Payments and Shipping

Last updated: May 4, 2026

Business operator: ALTUN CLOUD LLC
Address: 8109 Alexandria Pike, Ste 3, Alexandria, Kentucky 41001, US
Owner / Founder: Aissa Boumendjel
Entity Type: LLC · Formation State: Kentucky · Formation Date: Jul. 16, 2025
Entity ID: 1475464 · EIN: 98-1925401 · Status: Active / Good Standing

Accepted payment methods

We accept the payment methods displayed at checkout, including card payments when enabled through Stripe. Payment is processed securely by the relevant payment provider.

Order processing

Orders are normally processed within 1–2 business days after successful payment verification. Orders placed during weekends or public holidays are processed on the next business day.

Delivery estimates

  • United Kingdom: 2–5 business days after dispatch.
  • Europe: 4–8 business days after dispatch.
  • International: 7–14 business days after dispatch, depending on destination and customs.

Delivery times are estimates and may vary because of courier delays, customs checks, incomplete addresses, weather, peak periods or other events outside our control.

Shipping cost

Shipping cost is shown clearly during checkout before payment. Free shipping promotions, if available, are shown on the website.

Tracking

Where tracking is available, tracking details will be sent by email after dispatch.

Customs and duties

International customers are responsible for customs duties, taxes and import fees charged by their country unless stated otherwise at checkout.

Contact

For shipping questions, email support@licentechs.co.uk with your order number.